Return Policy
We hope you love your Island Pursuit purchase. However, we understand that sometimes an exchange or return may be necessary.
Regular priced merchandise may be returned within 30 days of delivery for a full refund, excluding original shipping charges. Sale merchandise may be returned within 14 days of delivery. All returned merchandise must be unworn, unwashed, and have original tags attached.
Return Shipping Costs
Island Pursuit does not offer free returns. Customers are responsible for all return shipping costs unless the return is due to an error on the part of Island Pursuit, such as receiving an incorrect or defective item.
Original shipping fees are non-refundable unless the return is due to an error on the part of Island Pursuit.
Once your return is received and inspected, refunds will be issued to your original form of payment. Please allow up to 2–3 weeks for your return to arrive, be processed, and for your bank to post the refund to your account.
Returns After 30 Days
Returns made after 30 days with the original receipt may be eligible for merchandise credit in the amount listed on the receipt.
Returns made after 30 days without the original receipt may be eligible for merchandise credit based on the current selling price of the merchandise.
Final Sale Merchandise
All sale merchandise is considered final sale and may not be exchanged or returned. Worn, washed, altered, or damaged merchandise is not eligible for return or exchange.
Return Instructions
Please include:
- Your completed Return & Exchange Form
- A copy of your original receipt or packing slip
- The item(s) securely packaged
Ship Returns To:
Island Pursuit Chatham
1238 Main Street
Chatham, MA 02633
We recommend using a prepaid and insured shipping method with tracking information, as Island Pursuit is not responsible for packages lost in transit.
Exchanges
If you would like to exchange an item, please complete the Return & Exchange Form included with your order or contact us directly for assistance.
For help with returns or exchanges, please contact us:
Webstore: 941-587-5316
Chatham Store: (508) 945-3525
info@islandpursuit.com
Shipping Policy
We ship all orders via UPS Ground (United Parcel Service) throughout the continental United States.
- Flat rate shipping: $10
- FREE standard shipping on orders over $150
- Standard delivery timeframe: 2–7 business days, depending on destination
Orders placed after 4:00 PM EST on Friday, or anytime Saturday or Sunday, will be processed the following business Monday.
Expedited Shipping
Expedited shipping options are available for an additional fee. Please contact us directly for pricing and delivery options.
941-587-5316
info@islandpursuit.com
Holiday Deliveries
To ensure delivery before a holiday or special occasion, please contact our customer service team before placing your order.